FREQUENTLY ASKED QUESTIONS

You've got questions, we've got answers

See our FAQ's below

  • When is Check-in/Check-out time?

    Check-in after 3:00 PM

    Check-out before 10:00 AM

  • Where are your rentals located?

    Our rentals are located along the Carolina coast and at Lake Norman, NC

  • Can we host a party?

    We do not allow parties or events at our listings at this time.

  • Payments

    When you book/make a reservation, 100% of the booking amount is due. This can be made through our site via Paypal. Please see our cancellation policy section.


    If you cannot make 100% of your reservation fee at the time of booking, we are happy to discuss payment plans / make other arrangements. Just reach out to us!

  • What is your cancelation policy?

    • Within 48 Hours of Making Your Booking: 100% Refund
    • 61 Days or More Till Your Stay: 75% Refund
    • 31-60 Days Till Your Stay: 50% Refund
    • 30 Days or Less Till Your Stay: 0 Refunds

  • Are pets allowed?

    As luxury is one of our priorities at The Carolina Cottages, we do not allow pets in order to maintain the height of the experience.

  • Do you run promotions?

    There is no need! Booking directly on this site saves you money on your experience total!


    PLEASE NOTE: The nightly rate may be higher than Airbnb or VRBO, but the total will be less. 

  • How close is the nearest airport?

    The nearest airport is MYR: Myrtle Beach International Airport and is only a short 14 minute drive from our homes.

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